FAQs

Office Information

Where is the office located?

We are located at 483 10th Ave Suite 310 New York, NY 10018

Our office hours are Monday to Friday, from 9am to 5pm.

No, we are closed on weekends.

Our office closes at 5pm and there are no weekend hours. However, we have a Physician on call for emergencies.

Yes, companions are welcome. We have a beautiful waiting area where your companion can wait for you while you are getting care with your treating Physicians.  Minors, of course, should be accompanied by a guardian.

Yes, our office has facilities to accommodate people with disabilities. We offer accessible entrances, ramps, and elevators for ease of movement. Our waiting area and examination rooms are designed to be wheelchair-friendly. If you need any additional assistance, feel free to reach out to our staff, who are more than willing to help make your visit comfortable and convenient.

Booking and Appointments

How can I book an appointment?

To reschedule, please contact our office directly at 917-970-9100 or use the online booking system or by calling 917-970-9100.

Appointment availability depends on current scheduling. For urgent cases, we try to accommodate you as soon as possible. For routine appointments, we usually can accommodate you within a few days.

It’s recommended to book at least 2 weeks in advance to secure your preferred time slot.

We offer in person visits only. In-person visits are recommended for comprehensive exams and treatments.

No walk-ins are accepted. You must have a scheduled appointment in order to be seen by any of our Board Certified Dermatologists.

Yes, our office has facilities to accommodate people with disabilities. We offer accessible entrances, ramps, and elevators for ease of movement. Our waiting area and examination rooms are designed to be wheelchair-friendly. If you need any additional assistance, feel free to reach out to our staff, who are more than willing to help make your visit comfortable and convenient.

If you’re late for an appointment, please contact us as soon as possible. We do offer a 15 minute grace period. If a patient is more than 15 minutes, the appointment may need to be rescheduled.

We ask that cancellations be made at least 24 hours in advance. We never double book appointments and when you are scheduled, you have that time reserved exclusively for you with your treating physician. We have a waitlist and receiving enough notice allows us to offer the slot to someone else who is waiting for an appointment. Less than 24 hrs cancellation fee is $50 for a medical appointment and $200 for the cosmetic appointment.

To reschedule, please contact our office directly at 917-970-9100 or use the online booking system or by calling 917-970-9100.

Treatments

What can I expect during my initial consultation?

During your initial consultation, you’ll meet with a Board Certified Dermatologist who will assess your medical history, discuss your concerns, and recommend a suitable treatment plan. They will perform a preliminary examination or order tests to gain a deeper understanding of your condition. The consultation is an opportunity to ask questions and clarify any doubts. Also, your regime will be developed and we can send you a safe list of products to implement in your daily routine.

Please refer to our Treatment Page, where you can explore the full range of services available.

Treatments are performed by our experienced team of Board Certified Dermatologists and licensed professionals. You can learn more about our team members and their qualifications on our Team page.

Yes, we offer treatments that are safe for pregnant and breastfeeding women. Our Physicians will carefully assess your condition and recommend suitable options, considering your current health status and needs. Be sure to inform our team about your pregnancy or breastfeeding status during the consultation.

Insurance Coverage

Do you accept my insurance?

We accept a variety of commercial insurance plans. Please contact our office directly to confirm if your insurance is accepted. We always verify your plan prior to your visit.

Coverage depends on your specific insurance plan. We recommend checking with your insurance provider or reviewing your policy details to understand what is covered.

The amount you need to pay out-of-pocket depends on your insurance coverage and the type of service received. We suggest checking with your insurance provider for specific details or contacting our billing department for assistance.

Billing and Charges

Can I get an estimate for my visit?

Yes, we can provide an estimate based on the services you require. Contact our office to discuss your needs and get an estimate for your visit.

You will receive the bill after your visit, once your insurance claim is processed, which can take at least 2-3 months. If you have any questions or concerns, feel free to contact our billing department at 877-337-6367.

Results and Follow-Up Care

When will I receive my test results?

Test result timings depend on the type of test. Some results may be available immediately, while others might take a few days to 2 weeks. Our team will provide an estimated timeframe during your visit.

You will be informed by phone from our clinical team or your provider. If you haven’t received your results in the expected timeframe, please contact our office.

If your symptoms worsen, contact our office immediately for guidance at meds@hudsondermlaser.com. In case of a medical emergency, please seek immediate medical attention.

Contact Information

Please contact us by phone at (917) 970-9100 or by mail at
483 10th Ave 310 New York, NY 10018.